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Frequently Asked Questions
How does the adjusting gasket work?
Hold the adjusting gasket with one hand and gently slide the chain through to the length you want. The patented adjusting gasket holds where you set it.
Will the chain slip once I set the length?
No. The patented adjusting gasket holds where you set it until you move it.
Can I add my own pendants and charms?
Yes. Wear the chain solo for a simple, polished look, or add your favorite pendant or charm for a style all your own.
What is your warranty?
Every adjustable chain is covered by a 1-year manufacturer warranty.
