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Frequently Asked Questions
Do pieces come ready to gift?
Yes, every piece comes in a ready-to-gift presentation box that is also perfect for storage.
How should I care for my jewelry?
We recommend giving your jewelry occasional breaks from wear and storing it in a jewelry organizer. Our resealable packaging bags are perfect for storage and traveling with your jewelry. To ensure a long-lasting finish on your jewelry, please avoid extended contact with moisture and liquid cosmetics, including body oils, lotions, sunscreen, or makeup. We recommend taking your jewelry off before showering, bathing, or swimming.
Is your jewelry hypoallergenic?
Yes, all of our earring posts are made of either solid 14k gold or sterling silver plated in 14k gold or rhodium (depending on color). Our other jewelry is made of a variety of high-grade materials and metals, including 14k gold and sterling silver. Please see exact materials listed under each item.
Is this the same company as Grace Blooms and Roma?
Yes. adjustablechains.com is run by the same family team behind Grace Blooms and, before that, Roma Designer Jewelry for nearly 20 years. The Addie Adjustable Twist is the same design that sold millions as the Milano Twist Adjustable. This renamed classic has thousands and thousands of reviews awith a 4.9 average.
Will it turn my skin green?
No. It is nickel-free, lead-free, and hypoallergenic, finished with rhodium or gold plating that resists tarnish. It is perfectly fine to shower with it on. It will last longer if you take it off first, but Kim wears hers around the clock. A gentle wipe keeps the shine.
Does it catch in my hair?
No. The diamond-cut links are designed to glide and flow freely without catching your hair. Dozens of reviewers with long and curly hair say the same.
Where does it ship from?
Eagle, Idaho. Most orders ship within 1 to 2 business days and arrive via USPS 3 to 5 business days later. Shipping is free on orders over $50. We ship within the United States.
Will it hold up?
It stays at the length you set. If the clasp or the small adjusting gasket fails within the 1-year warranty, we make it right. Unworn pieces can be returned within 30 days.
How do I reach a real person?
Email support@adjustablechains.com and a real person answers, Monday through Friday.


